, Government Information Quarterly, Volume 37, October 2020
Social media assemble multiple users' interactions across singular events. Authorities need to navigate this diversity to effectively communicate and promote collaborative strategies. During emergency situations, discerning “who is there” is even more important for authorities, as this tracing process can save lives reaching the appropriate targets. This article contributes to this problem during emergency situations by proposing a user role taxonomy. We argue that focusing on functional behaviors could bypass the complexity of defining audiences during critical events.
, Sustainable Cities and Society, Volume 28, 1 January 2017
Disasters impacts on urban environment are the result of interactions among natural and human systems, which are intimately linked each other. What is more, cities are directly dependent on infrastructures providing essential services (Lifeline Systems, LS). The operation of LS in ordinary conditions as well as after disasters is crucial. Among the LS, drinking water supply deserves a critical role for citizens. The present work summarizes some preliminary activities related to an ongoing EU funded research project.