Urban Problems

The concept of “Smart City” has been proposed by governments, the business community, advocacy groups, and research institutions as a means to solve common urban problems and improve the quality of life for citizens. Although a Smart City has the potential to change our cities for the better, it also may unintentionally reinforce existing inequalities. In particular, without appropriate strategies that support inclusion, persons with disabilities and seniors may experience social and digital exclusion in communities.
We investigate the role of creative skilled migrants in broadcasting an alternative use of technology in support of a sustainable smart city. We do so by analyzing the themes they produced on Twitter. We focus on Amsterdam as a case, and urban planners and designers as examples of creative migrants. Computational methodology allowed for a selection of naturally occurring data in social media.